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We take the protection of your information seriously.
“Personal data” means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier. We do not consider information that has been anonymised or aggregated so that it can no longer be used to identify a specific natural person, whether in combination with other information or otherwise as personal data.
Generally, we collect personal data directly from you.This may occur when you:
We do not obtain personal data from third parties for marketing purposes. We may obtain personal data from a third party when it is necessary for compliance with a legal obligation, or the performance of a contract. For example, a Credit Reference agency if you apply for a credit account with us.
Where LRJ Direct is the data controller of your personal information we may collect the following about you:
Your personal data is used to fulfil orders placed with us, to provide customer service and technical advice when requested, for compliance with any legal obligations to which we are subject, for statistical analysis in order to improve our products and services, and to contact you with offers and new products when requested.
Third parties may include:
We make our best effort to ensure that the personal information we collect is accurate, relevant and up to date. As required by applicable law, we also respect your rights to:
Please note that requesting we stop processing your personal data for reasons other than marketing may prevent us from being able to offer you products or services.
We only keep your information for as long as the regulations say we have to. This is usually between three and ten years after our relationship with you ends, but it will vary depending on what data we hold, why we hold it and what we’re obliged to do by the regulator or the law. Typically, legal requirements are 10 years following a purchase from us, or after the customer/supplier relationship ends.
Personal Data held by LRJ Direct is stored on secure servers in the UK. We do not transfer EU customer personal data outside the European Economic Area. We hold data in various forms, including electronic databases and paper files. We strive to take all reasonable steps necessary to ensure your data is adequately protected and processed in line with this privacy notice. Such steps include encryption of electronic data, and physical access controls and security systems to protect paper records. Personal data is deleted / disposed of in a secure manner, in adherence to our data deletion policy.